STEP 1:

If you have any questions at all, send us an e-mail or give us a ring.

Our e-mail address is admin@CambridgeCounsellingService.co.uk

Our phone number is: 01223 261 061 (confidential voicemail service - leave a message and we will ring back)

STEP 2:

For those making an appointment for an initial session or sessions at rate 1 (£60), rate 2 (£50) or rate 3 (£38):

Your counsellor will usually invite you to have either one or two initial sessions (depending on the counsellor). Make an appointment for by sending us an e-mail or by leaving a message on our confidential voicemail service (Tel: 01223 261 061) - available 24 hours per day.

Please specify whether you would like to work with Liz Chapman, Mark Gawlinski, Kathy Sutherland, Louise Lowth, Donna Hayler, Viv Bateman, Penny Price, Jo Lucas or have no preference. Please also specify what times you are available for counselling and the rate you expect to pay. Please also say a sentence or two about what brings you to counselling at this time.

During the initial session/s you and the counsellor will be able to see whether you will be able to work together well - you can decide not to go ahead with the counsellor at any stage. If you decide not to work together, the counsellor should also be able to provide recommendations for alternative counsellors or other options for you at the end of the initial session/s.

We’ll usually respond to any e-mails or phone messages by e-mail or telephone within a few days - and will sometimes arrange to talk with you on the phone ahead of the initial session/s. This call will tend not to last more than 10 minutes and is used in order to check that the counsellor is the right person to work with you. There is no charge for this call.

The initial session/s cost £60 each (for rate 1 fee payers), £50 each (for rate 2) or £38 each (for rate 3), to be paid on the day by cash or cheque only. We do not take payment cards. They last 50 minutes each.

Making an appointment at fee rate 4 (£15):

Please get in touch to explore the possibility of paying fee rate 4 by sending us an e-mail or by leaving a message on our confidential voicemail service (Tel: 01223 261 061) - specifying that you would like fee rate 4 (£15).

Fee rate 4 sessions tend to be with an Associate Counsellor (a counsellor in the late stages of training). If you want to pay fee rate 4, we will often contact you by phone or e-mail in the first instance to discuss your requirements and outline the options available.

We will also usually offer a single initial assessment session (priced at £38) with one of the main, more experienced, counsellors. At the end of this, which some people find therapeutic in itself, we will then set up one or two initial sessions with an associate counsellor for you or recommend other options for you. The one or two initial sessions are a chance for you and the associate counsellor to see whether you will be able to work together well - you can decide not to go ahead with the counsellor at any stage.

Appointment times

The Cambridge Counselling Service counsellors see clients during the following times. Once you have contacted us, we will confirm the specific slots that are available for appointments during these times:

Liz Chapman

Monday day time (from 8am), Tuesday evening, Wednesday morning and Saturday day time.

Mark Gawlinski

Tuesday day time, Wednesday day time and early evening, Thursday day time and early evening, Friday day time.

Kathy Sutherland

Tuesday day time and early evening (from 8am), Wednesday day time and early evening, Thursday afternoon.

Louise Lowth

Thursday evening and Monday evening.

Donna Hayler

Tuesday evening, Thursday day time and Sunday afternoon.

Penny Price

Wednesday evening and Friday day time.

Viv Bateman

Thursday evenings.

Jo Lucas

Monday day times and evenings.

Associate counsellors

Various - including evenings.